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Overview
Oil Command's Dispatch Notifications system ensures your dispatch team never misses a critical update. From the moment a job is assigned to the moment a crew leaves location, automated alerts keep dispatchers informed—so they can act fast, reassign resources, and keep operations running without interruption. Whether it's a crew delay, an equipment issue, or a completed job ready for follow-up, the right people are notified the moment something changes.
Why Dispatch Notifications Matter
Oilfield dispatch is a high-speed operation. A crew that finishes early, a truck that breaks down, or a job that gets pushed back by the customer can throw an entire day's schedule into chaos—if your dispatcher doesn't find out in time. By the time a field supervisor gets around to calling in, the window to reassign that crew or redirect that equipment has already passed.
Oil Command's Dispatch Notifications eliminate the gap between what happens in the field and what your dispatch team knows. Instead of waiting on check-in calls or manual updates, dispatchers receive automatic, real-time alerts the moment a status changes—giving them the information they need to make smart decisions before problems compound.
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Why Oilfield Companies Invest
in the Purchase Orders Module
Why Oilfield Companies Invest
in the Purchase Orders Module
Job Status
Alerts
Dispatchers are notified the instant a job status changes—whether a job starts, stalls, runs behind schedule, or is marked complete. No more checking in with field supervisors to find out where things stand. The system pushes updates automatically so dispatch always has an accurate picture of active work.
Job Status Alert Types:
- Job started confirmation
- Behind-schedule warnings with delay duration
- Job completion notification
- Customer-requested delays or hold notices
- Crew departure from location
- Job reassignment confirmations
- Unexpected job cancellation alerts
- End-of-day job summary notifications
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Crew Availability
Notifications
When a crew finishes a job, wraps up for the day, or becomes available ahead of schedule, dispatch is notified immediately. This allows faster reassignment, reduces idle crew time, and ensures available personnel aren't sitting unproductive while work is waiting.
Crew Availability Alert Types:
- Crew freed up and available for reassignment
- Early job completion with available window
- Crew clocked out and off shift
- Overtime threshold approaching
- Unscheduled crew absence or no-show
- Crew in transit to next job site
- Shift change and crew handoff notifications
- New crew member clock-in confirmation
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Equipment and
Asset Alerts
Equipment issues don't just slow down one job—they can cascade across your entire schedule. Dispatch Notifications surface equipment problems the moment they occur, giving dispatchers time to source a replacement before a job is impacted.
Equipment Alert Types:
- Equipment breakdown or out-of-service flag
- Maintenance due before scheduled deployment
- Inspection expiration approaching
- Equipment arriving on location
- Equipment returned to yard and available
- Asset deployed to wrong job site
- Idle equipment available for redeployment
- Certification status change affecting dispatch eligibility
Work Order and
Assignment Notifications
New work orders, assignment changes, and customer requests are pushed directly to dispatch the moment they enter the system. No need to refresh a screen or check a queue—dispatchers are alerted automatically and can respond before the clock starts ticking.
Work Order Alert Types:
- New work order received and pending assignment
- Rush or priority job flagged for immediate dispatch
- Work order modified by customer or operations
- Assignment accepted or rejected by crew
- Dispatch confirmation sent to customer
- Job window opening or closing soon
- Permit or access issue flagged at job site
- Customer on-site arrival confirmation
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Safety and
Compliance Alerts
Dispatch plays a critical role in safety compliance. When a crew member's certification is about to expire or a safety incident is reported in the field, dispatch is notified immediately—ensuring non-compliant personnel aren't assigned to jobs and incidents are escalated appropriately.
Safety and Compliance Alert Types:
- Safety incident reported at job site
- Crew certification expiring within 30, 14, and 7 days
- Expired certification preventing job assignment
- Drug or background screening expiration notice
- Safety hold placed on a job or location
- Near-miss or hazard report submitted
- JSA (Job Safety Analysis) not completed before job start
- Compliance documentation missing for scheduled job
Notification
Channels
Supported Channels:
- In-app dashboard alerts with real-time badge counts
- Mobile push notifications for iOS and Android
- SMS text alerts for urgent notifications
- Email summaries for non-urgent updates
- Escalation routing when primary dispatcher is unavailable
- Group notifications for shared dispatch queues
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Configurable
Alert Settings
Configuration Options:
- Per-user notification preferences by alert type
- Channel selection per alert category
- Adjustable thresholds for schedule delay warnings
- Quiet hours settings for non-urgent alerts
- Escalation paths and backup dispatcher routing
- Customer-specific alert priority settings
- Shift-based notification routing
- Audit log of all alerts sent and acknowledged
High-Volume
Dispatch Operations
For companies running dozens of simultaneous jobs, manual status tracking is not just inefficient—it's impossible. Dispatch Notifications give high-volume teams the automated awareness they need to manage large workloads without losing visibility on any active job.
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After-Hours and
On-Call Dispatch
Field operations don't stop at 5 PM. Dispatch Notifications ensure that on-call dispatchers are reached via SMS or push notification when urgent updates come in outside of business hours—eliminating the risk of missed alerts during nights, weekends, and holidays.
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Let’s connect
Reach out anytime!
Need assistance? Reach out to our customer support line.
Have a question? Fill out the form or reach out to our customer support email.
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