Dispatch Notifications

Built for oilfield service crews in Wireline · Cementing · Pumping & frac · Well servicing · Workover · Completions · Water & SWD · Hauling · Facilities

Overview

Oil Command's Dispatch Notifications system ensures your dispatch team never misses a critical update.

Why Dispatch Notifications Matter

Oilfield dispatch is a high-speed operation. A crew that finishes early, a truck that breaks down, or a job that gets pushed back by the customer can throw an entire day's schedule into chaos: if your dispatcher doesn't find out in time.

Why Oilfield Companies Invest
in the Dispatch Notifications Module

Job Status Alerts
Dispatchers are notified the instant a job status changes: whether a job starts, stalls, runs behind schedule.
Job Status Alert Types
- Job started confirmation
- Behind-schedule warnings with delay duration
- Job completion notification
- Customer-requested delays or hold notices
- Crew departure from location
Crew Availability Notifications
Dispatch is notified the moment a crew finishes, wraps up or frees up early, so the next job goes out without idle time.
Crew Availability Alert Types
- Crew freed up and available for reassignment
- Early job completion with available window
- Crew clocked out and off shift
- Overtime threshold approaching
- Unscheduled crew absence or no-show
Equipment and Asset Alerts
Equipment problems surface the moment they occur, so a replacement is sourced before the job is affected.
Equipment Alert Types
- Equipment breakdown or out-of-service flag
- Maintenance due before scheduled deployment
- Inspection expiration approaching
- Equipment arriving on location
- Equipment returned to yard and available
Work Order and Assignment Notifications
New work orders, assignment changes, and customer requests are pushed directly to dispatch the moment they arrive.
Work Order Alert Types
- New work order received and pending assignment
- Rush or priority job flagged for immediate dispatch
- Work order modified by customer or operations
- Assignment accepted or rejected by crew
- Dispatch confirmation sent to customer
Safety and Compliance Alerts
Expiring certifications and field incidents reach dispatch at once, so non-compliant crews are never assigned.
Safety and Compliance Alert Types
- Safety incident reported at job site
- Crew certifications expiring in 30, 14 or 7 days
- Expired certification preventing job assignment
- Drug or background screening expiration notice
- Safety hold placed on a job or location
Notification Channels
Alerts reach people where they already are: the dashboard, a phone, a text or an email.
Supported Channels
- In-app dashboard alerts with real-time badge counts
- Mobile push notifications for iOS and Android
- SMS text alerts for urgent notifications
- Email summaries for non-urgent updates
- Escalation routing when a dispatcher is away
Configurable Alert Settings
Every user chooses which alerts reach them, on which channel, and at what threshold.
Configuration Options
- Per-user notification preferences by alert type
- Channel selection per alert category
- Adjustable thresholds for schedule delay warnings
- Quiet hours settings for non-urgent alerts
- Escalation paths and backup dispatcher routing

What You Get With the Dispatch Notifications Module
- Significant reduction in idle crew time through faster reassignment after job completion
- Elimination of routine status check-in calls between dispatch and field
- Faster response to equipment breakdowns before job schedules are impacted
- Zero certification lapses with proactive expiration alerts
- Improved after-hours incident response with mobile push and SMS routing
- Reduced dispatcher workload through automated updates replacing manual tracking
Results You Can Expect
- Significant reduction in idle crew time through faster reassignment after job completion
- Elimination of routine status check-in calls between dispatch and field
- Faster response to equipment breakdowns before job schedules are impacted
- Zero certification lapses with proactive expiration alerts
- Improved after-hours incident response with mobile push and SMS routing
- Reduced dispatcher workload through automated updates replacing manual tracking