Get answers to common questions
If you don't see the answer to your question below, don't hesitate to fire off an email to support at oil command dot com.
What is Oil Command?
Oil Command is oilfield service management software designed specifically for mid-market companies doing $50M-$200M in annual revenue. Built by field operators who understand wireline, cementing, pumping, and frac operations, it digitizes everything from field tickets to dispatch, billing, inventory, and safety compliance in one platform.
Does Oil Command work offline at remote well sites?
Yes. Oil Command was built with offline functionality as the first priority since 2016. Field crews can create tickets, capture job details, and complete work entirely offline. The app automatically syncs when cell reception returns, ensuring no data or billing information is ever lost.
How long does Oil Command implementation take?
Most Oil Command implementations are completed in 2-3 weeks after initial information is provided. The platform includes remote and in-person training, with most customers fully operational within 30 days. Advanced implementation packages start at $10,000 for field ticketing setup.
Can Oil Command integrate with QuickBooks?
Yes. Oil Command offers seamless QuickBooks integration for accounting workflows. Approved field tickets can be transformed into invoices instantly with automatic price book management and customer-specific rate handling built directly into the system.
How much does Oil Command cost per user?
Oil Command pricing is $50 per user per month with a 10-user minimum subscription. Setup costs vary by module but typically range from $5,000-$20,000 depending on implementation complexity and modules selected.
Does Oil Command require special IT expertise to use?
No. Oil Command is built for field operators, not IT departments. The interface uses glove-friendly design, voice-to-text for safety notes, and intuitive workflows that roughnecks can learn quickly without extensive technical training or IT support.
What oilfield services does Oil Command support?
Oil Command serves logistics, facilities, field service companies like wireline, cementing crews, pumping operations, frac teams, well servicing, workover rigs, and completions operations across major basins including the Permian and Eagle Ford. The platform handles complex multi-crew job lifecycles.
How does Oil Command reduce DSO?
Oil Command eliminates paper ticket delays and manual billing processes that slow down cash flow. Digital field tickets get signed, uploaded, and approved before crews leave location. Customers report reducing to roughly the same day that you want to bill customers.
Can Oil Command handle customer-specific pricing?
Yes. The platform includes sophisticated pricebook management that handles customer-specific rates, office-specific pricing, contract variations, and cost-plus pass-throughs automatically. This eliminates billing leakage and ensures accurate invoicing every time.
