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All Updates

Alternative Communication Channel

Enhancements
February 20, 2025
Feature Overview:

This release introduces an alternative communication channel to our backend. It’s designed to improve uninterrupted service for customers who are unable to connect directly to the API server.

Related Features:

Login

What’s New:

We've added an extra way to connect to our backend if the main API server isn’t reachable.

When to Use:
  • If you face connection errors because of DNS issues, firewall restrictions, or VPN/corporate network problems.
  • If your internet works fine but you still can’t reach our API server.

How to use it:

Use the server switcher to try connecting through an alternative server by clicking on the [Main] button on the login page