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All Updates

Automatic Employee removal from tickets after setting to Reviewed status

Tickets
December 4, 2024
Feature Overview:

A new feature has been implemented to automatically remove employees from a ticket once status has been changed to Reviewed

Related Features:

Tickets

Features/Benefits:
  • When a ticket is set to "Reviewed", all non-admin team members are automatically removed
  • This prevents employees from making further changes after managerial approval
  • Admin users will still retain access to the ticket