Feature Overview:

This release introduces a new safeguard on the web platform to ensure that the mobile app does not unintentionally clear existing property values when syncing data. By enabling this feature, users can prevent missing properties in the payload from causing data deletion.

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Related Features:

• Advanced Settings
• Tickets

Features/Benefits:

• Prevent unintended data loss – The system will no longer overwrite existing property values with null when syncing data from the mobile app.
• Company-level control – Administrators can enable or disable this feature based on their specific needs.
• Improved data integrity – Ensures that properties remain unchanged unless explicitly modified by users.
• Better user experience – Reduces instances of false syncs leading to unintended data deletion.
• Clear intentional data clearing – If a property is intentionally cleared, it will be replaced with an empty space instead of null.