Feature Overview:‍

This update allows to reorder charges on tickets for a more logical presentation to customers. Previously, automation on the ticket prevented reordering, but now users can apply custom sorting rules to line items.

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Related Features:

Tickets, BPA

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Features/Benefits:

• Custom Charge Reordering – Users can reorder line items based on selected criteria, improving clarity for customers.
• Flexible Sorting Rules – Allows sorting by multiple fields, such as Units Used (Descending, Nulls Last) and Description (Ascending).
• No Automation Interference – Sorting functions now work as expected, with automation no longer preventing updates.
• Selective Sorting – Business owners can choose which categories or subcategories to reorder while keeping others unchanged.
• Configurable BPA Integration – Users can set up Business Process Automation (BPA) conditions (ex. "Closed" status) to trigger sorting automatically.