Feature Overview:
This update introduces the ability to edit the Job# (Ticket Name) upon creation, but only when "Use Form Specific Ticket Numbering" is enabled. This enhancement gives business owners more flexibility in managing ticket names
Related Features:
Tickets, Custom Forms
Features/Benefits:
- Editable Ticket Name – Users can modify the Job# (Ticket Name) when creating a new ticket.
- Form-Specific Ticket Numbering Dependency – Editing the ticket name is only possible when "Use Form Specific Ticket Numbering" is enabled.
- Admin-Controlled Settings – The feature is managed through settings, allowing admins to toggle ticket name editability.
- Autogeneration Maintained – Ticket names continue to be autogenerated by default but can be manually changed when the setting is enabled.