Feature Overview:
This update introduces a comprehensive status management system for line items, moving away from a fixed, hardcoded list. Administrators can now define which statuses are active for specific modules, set default behaviors, and control whether the status field is editable or read-only. This ensures that the line item workflow precisely matches the operational needs of different business units.
Related Features:
- Module Builder & Configuration Editor
- Line Item Audit History
Features/Benefits:
- Module-Level Customization – Select a specific subset of statuses from the master list (e.g., Created, Signed, Closed) to be available for a particular module.
- Custom Status Labeling – Override system-level stage names with custom labels (e.g., renaming "Draft" to "Crane Draft") to better fit specific equipment or service workflows.
- System-Level Defaults – Manage a master list of statuses and default configurations under a new "Line Item Stages" settings page that applies across the entire account.
- Status Field Behavior Control – Toggle the Status field between an Editable Dropdown (for manual updates) and a Read-Only Label (to prevent unauthorized changes).
- Automated Defaults – Define which status is automatically assigned to a line item upon creation, reducing manual data entry errors.
- Post-Summary Disposition – Configure specific statuses to be used by the "Summarize Line Items" feature, streamlining the finalization of complex tickets.
How It Works:
- System Setup: Navigate to Settings → Line Item Stages to view the master status grid and set account-wide defaults.
- Line Items Configuration: Open a specific configuration in Records → Configurations and click the Status Config tab within the settings.
- Define Availability: Use the "eye" icon to enable or disable specific statuses for that module.
- Set Custom Labels: Type into the text fields to rename a stage for that module (e.g., "Crane Created").
- Runtime Behavior: In a ticket, the line item status field will now only show the filtered dropdown options or appear as a fixed label based on your configuration.