What’s New?
You can now automatically send form emails to Ticket Subscribers - the people assigned to the ticket - using the email templates you already use.
What This Means for You
Before: You had to manually choose who gets an email when a form is filled out.
Now: Oil Command can automatically email the right people, based on who is assigned to the ticket.
How to Use It
- Go to any Custom Form
- Click on Email Settings
- In the “Who should get the email?” section, choose Ticket Subscribers
- Pick an email template
- Save!
Now, whenever someone submits that form - the right team members will get notified.
Why This Helps
- Less manual work
- Keeps the right people in the loop
- Faster communication and follow-up