Overview
We’ve enhanced the ticket filtering experience on mobile devices. Now, when viewing tickets by stage, you can easily see which filter is active and quickly change it - no guessing or extra navigation needed.
What’s New
Visible filter title – The active filter name (for example, “By Stage: In Progress”) is now displayed at the top of the ticket view on mobile screens.
Simpler filter selection – Tapping the visible filter title opens the filter menu, allowing users to switch filters instantly.
Consistent mobile experience – The update aligns mobile filtering with desktop behavior, verifying clarity across all devices.
Why This Matters
- Quickly understand which filter is currently applied
- Change filters with one tap instead of multiple steps
- Enjoy a more intuitive and consistent ticket management experience on mobile
How It Works
- When you open the Tickets → By Stage view on a mobile browser, the filter title now appears above the ticket list.
- Tap the title to open the filter options and select a different filter.
- The selected filter title updates automatically once a new filter is applied.