What’s New?

When a Superadmin removes a company from a Custom Form, any notifications tied to that form will now be automatically removed for that company.

No more leftover alerts - the system now keeps things clean and accurate behind the scenes.

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Why This Matters

Previously, notifications like “Ticket Closed” or “Ticket Disputed” remained visible to companies even after they were removed from a form. This could lead to confusion and unnecessary clutter in the Notifications settings.

With this update, companies will only see notifications relevant to their current form access.

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How It Works

• Add a company to a Custom Form and enable notifications
• Notifications will appear for that company under Settings > Notifications
• Remove the company from the Custom Form
• The associated notifications are now removed automatically - no manual action needed

What You’ll See

• Cleaner notification lists for companies
• No outdated or irrelevant alerts after Custom Form access is revoked
• Improved consistency and reduced admin cleanup work