What’s New

You can now quickly delete several line items at once when editing a ticket — no more removing them one by one!

This makes managing tickets faster and easier, especially when you need to clean up many items at the same time.

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How to Use

1. Go to any ticket and click Edit.
2. Turn ON the Allow Bulk Delete switch (you’ll see this at the top of the item list).
3. Once switched on, checkboxes will appear next to each item in the list.
4. Select the items you want to remove by clicking their checkboxes.
5. When you select at least one item:
   • A Delete button will appear.
   • You’ll also see how many items you’ve selected.
6. Click the Delete button.
7. A confirmation message will pop up asking if you’re sure.
8. Click Yes to remove the items or No to cancel.

Tip: You can also clear all your selections at once by clicking the small X button near the item counter.

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Why This Is Helpful

• Save time — no more deleting items one by one.
• Avoid mistakes — confirmation message prevents accidental deletion.
• Stay in control — easily see how many items you’re removing.